Enterprise incident investigation across AWS, Azure, and GCP
Built for enterprise IT operations teams, managed service providers, and Microsoft-centric organizations.
One platform, every cloud, every monitoring tool
Your engineers are context-switching across six dashboards at 3 AM. Your MTTR is climbing. Your board wants AI-driven operations but your monitoring vendors only see their own telemetry. Parumox gives your team a single AI investigation layer across every cloud and every tool you already run.
Multi-Cloud Correlation
Investigate across AWS CloudWatch, Azure Monitor, GCP Cloud Operations, Datadog, Dynatrace, and Splunk Cloud in a single coordinated investigation.
ServiceNow Native
Agents create incidents, update CIs, attach RCA reports, and track remediation within your existing ITSM workflows.
Agent Teams Per Department
Separate agent teams per business unit or project. Internal chargeback to cost centers. Per-team configuration and access control.
Enterprise Security
SSO/SAML/SCIM, audit logging, RBAC, data residency selection, and compliance export — all available on annual plans.
Microsoft Teams Native
Full parity with Slack. Agents operate in Teams channels, post structured briefings, and support conversational follow-up.
Board-Level Reporting
MTTR dashboards, reliability scorecards, and cost optimization reports for VP/CTO stakeholders.
Scale incident response without scaling headcount
Managing 10–100+ customer environments in the cloud. One MSP deal = many agent teams under a single account. Separate agent teams per customer for isolation and chargeback.
Agent Teams Per Customer
Create separate agent teams per managed customer. Each team has its own integrations, memory, and usage tracking.
Built-In Chargeback
Per-customer billing reports for pass-through charging. Know exactly what each customer costs.
Scale Without Scaling Headcount
One MSP deal = many agent teams under a single account. Agents handle the investigation; your engineers handle the decisions.
Automatic Volume Discounts
The more customer environments you manage, the bigger the discount. Starts at 10% off at $2,000/mo total spend.
White-Label Branding
Custom agent display names, logos, and color schemes. Agents appear as part of your brand in Teams and Slack.
Isolation & Access Control
Per-customer credentials, investigation history, and Knowledge Keeper memory. No cross-customer data leakage.
Native Microsoft Teams and Azure integration
Azure-first cloud strategy. Microsoft Teams for collaboration. Azure DevOps for CI/CD. Azure Monitor for observability. Parumox is built for your stack.
Microsoft Teams Integration
Agents operate natively in Teams channels. Structured briefings, conversational follow-up, and status updates — right where your team works.
Azure Monitor & Log Analytics
Deep integration with Azure Monitor, Application Insights, Log Analytics, and Azure Resource Health for Azure-first environments.
Azure DevOps
Code Inspector connects to Azure DevOps Repos and Pipelines for deployment correlation and rollback strategies.
Entra ID (Azure AD) SSO
Enterprise identity integration via Entra ID with SAML and SCIM for user provisioning and deprovisioning.
Azure Cost Management
Cloud Advisor integrates with Azure Cost Management, Azure Advisor, and Resource Graph for cost optimization.
Exchange Online
Incident Commander receives and sends notifications via Exchange Online through Microsoft Graph.
Separate agent teams per project or customer
Enterprises and MSPs create separate agent teams for isolation, access control, and billing transparency.
Enterprise: Internal Chargeback
Separate teams per department, project, or business unit. Usage tracking and billing breakdown per cost center. Each team has its own integrations, agent configuration, and investigation history.
MSP: Per-Customer Billing
Separate teams per managed customer. Per-customer billing reports for pass-through charging. Each team has its own credentials, Knowledge Keeper memory, and custom instructions.
Separate agent teams per customer. One account. Automatic volume discounts.
Tell us about your environment and we'll show you how Parumox fits.