Your AI operations crew - always on, always investigating

Deploy a composable team of specialized AI agents that investigate production incidents, provide real-time context to on-call engineers, and generate evidence-backed root cause analysis across AWS, Azure, GCP, and enterprise monitoring platforms.

AI agents that investigate your incidents before you open your laptop.

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< 2min Average investigation time Avg. investigation

3+ Cloud providers in one view Cloud providers

40% MTTR improvement

47hrs Engineering time saved per team/month Hours saved / mo

Cloud-Native SaaS Read-Only by Default SOC 2 (In Progress) No On-Prem Agents

▩ #inc-payment-errors

Azure Monitor Alert 02:47 AM

CRITICAL: payment-service error rate > 5% in Azure East US

Gandalf (Incident Commander) Agent 02:47 AM

INC0012847 - Investigating elevated error rates in payment-service
Correlated with Azure Monitor latency spike in East US. Dispatching Legolas and Elrond.

Legolas (Log Analyst) Agent 02:49 AM

Evidence briefing:

Timeline: 02:41 REL-847 deployed → 02:43 Redis TTL changed → 02:44 errors across both clouds
Cross-cloud: Azure cache miss 2% → 89%. AWS Lambda cold starts +400%.
Suggested action: Revert Redis TTL via Azure DevOps release pipeline.

Elrond (Knowledge Keeper) Agent 02:49 AM

Similar to INC0009834 from Feb - resolved via config rollback in 18 min.

Jamie Carter (On-Call Engineer) 02:50 AM

Reviewed evidence. Approving rollback now.

Gandalf (Incident Commander) Agent 02:53 AM

✓ INC0012847 Resolved - Service recovered. Total downtime: 6 minutes. RCA attached to ServiceNow.

By the time you open your laptop, the investigation is already done.

How It Works

Up and running in five steps

From sign-up to your first AI-powered investigation in under 10 minutes. No infrastructure to deploy, no agents to install.

5 Steps to Go Live

Connect your monitoring tools, point your alerts at Parumox, and let your AI crew start investigating.

See How It Works

1 Sign up

2 Connect sources

3 Route alerts

4 Add chat

5 Start investigating

Why Parumox

One investigation, every cloud, every tool

Enterprise monitoring vendors are building AI locked to their own telemetry. Parumox is the only AI operations platform that bridges all three major cloud providers and their monitoring ecosystems in a single agent team.

Multi-Cloud, Multi-Vendor

Investigate across AWS, Azure, GCP, Datadog, Dynatrace, Splunk Cloud, and ServiceNow in a single coordinated investigation.

Enterprise ITSM Integration

Native ServiceNow integration — agents create incidents, update CIs, attach RCA reports, and track remediation within existing workflows.

Microsoft Teams Native

Full parity with Slack. Agents operate in Teams channels, post structured briefings, and support conversational follow-up.

Read-Only by Default

Agents never write to production systems unless you explicitly enable the Remediation Engineer role. Your engineers stay in control.

Agent Teams for Isolation

Create separate agent teams per department, project, or customer — enabling chargeback, access control, and per-team configuration.

Composable

Deploy only the agent roles you need. Add more as trust and requirements grow. Volume discounts kick in automatically.

Your Operations Crew

Meet the agents

A composable team of specialized AI agents. Deploy only what you need. Each agent has a distinct role, integrations, and personality. You name them.

Generally Available

Incident Commander

Orchestrates investigations and coordinates your entire response workflow

Generally Available

Log Analyst

Cross-cloud, cross-vendor signal correlation in a single investigation

Generally Available

Knowledge Keeper

Captures institutional knowledge and reduces loss from staff turnover

Coming Soon

Code Inspector

Correlates code changes with production telemetry to pinpoint deployment issues

Coming Soon

Support Liaison

Detects patterns across support tickets and auto-escalates to your crew

Coming Soon

Remediation Engineer

Human-approved remediation actions with full audit trail

See all 10 agent roles →

How It Works

The 2:47 AM multi-cloud incident

A real-world scenario showing how Parumox agents coordinate across Azure, AWS, and enterprise monitoring to resolve a cross-cloud incident in minutes.

02:47 AM

Alert Detected

Azure Monitor fires a critical alert. CloudWatch detects latency spikes. Incident Commander receives both, recognizes they're related, creates ServiceNow INC0012847.

02:48 AM

Parallel Investigation

Log Analyst launches simultaneous queries across Azure Log Analytics, AWS CloudWatch, and Datadog. Knowledge Keeper searches for matching historical incidents.

02:49 AM